What is HEARD Reviews and how does it work?

HEARD Reviews is an automated Google review management platform for small businesses. It works by sending personalized SMS and email review requests to your customers after their purchase or appointment, making it easy for them to leave a Google review. The platform also includes a website widget to display your reviews and automatic social media posting of positive reviews.

How much does HEARD Reviews cost?

HEARD Reviews has three pricing plans: Starter at $97/month (or $78/month billed annually), Growth at $187/month (or $150/month annually), and Pro at $297/month (or $238/month annually). There's also a one-time $500 setup fee that covers onboarding and initial configuration. All plans include a 30-day money-back guarantee.

How does the HEARD Reviews 30-day money-back guarantee work?

If you don't get 10+ verified Google reviews in 30 days, we'll refund your entire first month's subscription fee. No questions asked. You must follow our onboarding process and provide a valid customer list of at least 50 contacts. The setup fee is non-refundable as it covers onboarding services already rendered.

How is HEARD Reviews different from Podium or Birdeye?

HEARD Reviews offers similar core features to Podium and Birdeye—automated SMS/email review requests, website widgets, and multi-location support—but at a fraction of the cost. While Podium typically costs $400-500+/month and Birdeye exceeds $350/month, HEARD Reviews starts at just $97/month. We're specifically designed for small, local businesses rather than enterprise clients.

What if I don't have a customer list?

We can help you build one. Contact our support team for guidance on collecting customer emails and phone numbers. We also provide templates and best practices for gathering contact information.

Can I cancel HEARD Reviews anytime?

Yes! All plans are month-to-month with no long-term contracts. You can cancel anytime with no penalty or hidden fees.

How long does it take to set up HEARD Reviews?

About 5 minutes for basic setup. Connect your Google Business Profile, upload your customer list, customize your message, and you're done. Our onboarding wizard guides you through every step. Full setup including widget installation typically takes 15-30 minutes.

Will HEARD Reviews work for my industry?

Yes! HEARD Reviews works for any local business—home services (HVAC, plumbers, electricians), healthcare (dentists, chiropractors, optometrists), automotive, legal, restaurants, retail, and professional services. We have industry-specific templates to maximize your success.

What if I already have some Google reviews?

Perfect! Our system will help you grow from where you are. The guarantee applies to new reviews earned during the 30-day period, so you'll only add to your existing reputation.

Can I use HEARD Reviews for multiple locations?

Yes! Growth and Pro plans support multiple locations—up to 3 locations on Growth and unlimited on Pro. Each location gets its own dashboard and widgets. Contact our team for multi-location pricing.

Is there a setup fee for HEARD Reviews?

Yes, there's a one-time $500 setup fee that covers personalized onboarding, Google Business Profile connection, initial campaign configuration, and widget setup assistance. This is a one-time cost, not recurring.

What results can I expect from HEARD Reviews?

Our average customer receives 18 new Google reviews in their first 30 days. 95% of customers exceed our 10-review guarantee threshold. SMS review requests typically see 25-40% response rates.

Does HEARD Reviews comply with Google's review policies?

Yes, absolutely. HEARD Reviews sends review requests directly to your actual customers, which is fully compliant with Google's guidelines. We never incentivize reviews, create fake reviews, or engage in review gating.

What social media platforms does HEARD Reviews support?

The Growth and Pro plans support automatic posting to Facebook and Instagram business pages. When a customer leaves a 4 or 5-star review, we automatically create a branded graphic and post it to your connected social accounts.

30-Day Money-Back Guarantee

Finally Get HEARD.
10+ Google Reviews in 30 Days — Guaranteed.

Automated review requests, video testimonials, and a website widget — all on autopilot. Starting at $47/month.

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Watch: How HEARD Reviews works in 40 seconds

You Know Reviews Matter.
Managing Them? Nightmare.

Too Many Tools

Juggling review platforms, your website, and social media separately — none of them talk to each other.

No Automation

Asking for reviews manually is time-consuming, inconsistent, and easy to forget.

Wasted Opportunities

Great reviews go unshared. No widget. No social posts. Your best proof sits invisible.

The HEARD Difference

Everything You Need to Dominate Your Reviews. Nothing You Don't.

Three pillars. One platform. Starting at $47/month.

Automated Review Requests

Customized SMS and email review requests sent automatically after every appointment. No manual work — just provide your customer list.

SMS + email campaigns
Customizable templates
Smart timing & follow-ups

Get 2-3x more reviews without lifting a finger

Beautiful Website Widget

Display your best reviews directly on your website with a stunning, mobile-responsive widget that builds trust instantly.

Custom branding & colors
Mobile-responsive
Auto-updating with new reviews

Increase conversions by showcasing social proof

⭐ Secret Weapon

Video Testimonials

The feature that makes HEARD different. Customers record branded video reviews from their phone in under 60 seconds — no app needed.

One-click recording, no app
Auto-branded with your logo
Embeddable & social-ready

The social proof that actually closes deals

HEARD Reviews

Matthew Hammel

Green Door Fitness

"I just clicked a link and recorded my review in 30 seconds!"

Auto-branded

Ready to embed

Video testimonials that close deals

Text reviews are table stakes. Video testimonials are what actually move the needle. HEARD is the only affordable platform that collects, brands, and distributes video testimonials automatically.

One-click recording — no app download

Customers record in under 60 seconds

Social media-ready clips, instantly

Embeddable video widget for your site

Video testimonials included on Growth ($197/mo) and Pro ($297/mo) plans.

How It Works

Get Started in 5 Minutes

No technical skills required. Set up once and let the system work for you.

1 minute
Sign Up

Create account, choose plan
1 minute
Connect

Link your Google Business Profile and upload customer list
2 minutes
Automate

Customize review request message and connect social accounts
30 days
Watch Reviews Come In

Monitor dashboard, see widget on website, watch social posts go live

The Proof

Real Businesses. Real Results.

Don't take our word for it — hear it from business owners who got HEARD.

James

Business Owner

How HEARD Reviews helped grow his business with authentic customer reviews.

Dar

Business Owner

The incredible results achieved with HEARD Reviews' review management.

Jeff

Business Owner

How HEARD Reviews transformed his business's online reputation.

500+

Businesses Served

Avg. Reviews in 30 Days

95%

Guarantee Success Rate

Trusted by businesses in:

HealthcareLegalHome ServicesAutomotiveRestaurantsRetail

Pricing

Simple, Transparent Pricing. No Surprises.

Choose the plan that fits your business. All plans include our 30-day money-back guarantee.

MonthlyAnnualSave ~17%

Essentials

Solo operators and brand-new businesses testing the waters

$47/month

50 SMS review requests/month
Unlimited email review requests
Basic website review widget
Google Business Profile integration
Basic analytics dashboard
Email support
30-day money-back guarantee

Get Started

Starter

Established small businesses ready to grow reviews consistently

$97/month

150 SMS review requests/month
Unlimited email review requests
Customizable website review widget
Google Business Profile integration
Social media auto-posting (Facebook + Instagram)
Analytics dashboard
Email support
30-day money-back guarantee

Get Started

Growth

Businesses that want video testimonials as their competitive edge

$197/month

🎥 Includes Video Testimonials

400 SMS review requests/month
Unlimited email review requests
Advanced review widget with custom branding
Google Business Profile integration
Social media auto-posting (all platforms)
Professional branded video collection
Embeddable video widget for website
Social media-ready video clips
Monthly performance report
Priority email support
Up to 3 locations
30-day money-back guarantee

Get Started

Pro

Multi-location businesses serious about dominating their market

$297/month

🎬 Includes Full Video Production

Unlimited SMS review requests
Unlimited email review requests
Premium review widget (full customization)
Google Business Profile integration
Social media auto-posting (all platforms)
Professional editing & post-production
Embeddable video widget
Social media-ready clips
Quarterly strategy call with expert
Advanced analytics & reporting
Dedicated account manager + phone + email
Unlimited locations
30-day money-back guarantee

Get Started

All plans require a 3-month minimum commitment. Cancel anytime after.

30-Day

10+ Reviews in 30 Days or Your Money Back

Follow our onboarding, provide 50+ contacts, and if you don't hit 10 verified Google reviews — full refund, no questions asked.

All plans 95% success rate Avg: 18 reviews

Compare All Features

See exactly what's included in each plan

Features

Essentials

Starter

Growth

Pro

SMS requests/month

150

400

Unlimited

Email requests

Unlimited

Website widget

Basic

Custom

Advanced

Premium

GBP integration

Social media posting

Video testimonials

Professional video production

Monthly performance report

Custom branding

Priority email support

Quarterly strategy call

Advanced analytics

Dedicated account manager

Locations

Up to 3

Unlimited

Price

$47/mo

$97/mo

$197/mo

$297/mo

Compare All Features

Tap each plan to see what's included

FAQ

Frequently Asked Questions About HEARD Reviews

Got questions about our Google review management software? We've got answers.

30-Day Money-Back Guarantee

Ready to Get More Reviews?

Join hundreds of businesses that have transformed their online reputation with HEARD Reviews.

Plans from $47/month • 30-day money-back guarantee • Cancel anytime after 3 months

Feature	HEARD Reviews	Birdeye
Starting price	$47/month	$350+/month
Target customer	Small local businesses	Enterprise clients
Complexity	Simple, focused	Feature-heavy
Setup time	5 minutes	Days to weeks

Feature	HEARD Reviews	NiceJob
Starting price	$47/month	~$75/month
Money-back guarantee	30 days (10+ reviews)	No
Social media posting	Included in Starter+	Limited
Video testimonials	Yes (Growth+)	Add-on

Feature	HEARD Reviews	GatherUp
Multi-location pricing	Single subscription	Per-location pricing
2-3 locations cost	$197-297/month total	$200-300+/month

Feature	HEARD Reviews	Podium
Starting price	$47/month	$400-500+/month
SMS review requests	Yes	Yes
Website widget	Yes	Yes
Social media posting	Included	Add-on cost
Video testimonials	Included (Growth+)	Not included
Money-back guarantee	30 days	No
Target market	Small businesses	Mid-market to enterprise
Cost	A fraction of what enterprise platforms charge	-

Too Many Tools

No Automation

Wasted Opportunities

Automated Review Requests

Beautiful Website Widget

Video Testimonials

Video testimonials that close deals

Sign Up

Connect

Automate

Watch Reviews Come In

James

Dar

Jeff

Essentials

Starter

Growth

Pro

10+ Reviews in 30 Days or Your Money Back

Compare All Features

Compare All Features

Essentials $47/mo

Starter $97/mo

Growth $197/mo

Pro $297/mo

What is HEARD Reviews and how does it work?

How does the 30-day money-back guarantee work?

Does HEARD Reviews comply with Google's review policies?

Can HEARD Reviews help with negative reviews?

How long does it take to set up?

Can I cancel anytime?

Will HEARD Reviews work for my industry?

What if I don't have a customer list?

Ready to Get More Reviews?